Workers' comp claim denied in Minnesota: what to do next
Talk with the claims adjuster and ask whether the insurer will reconsider. Call the DLI Workers' Compensation Help Desk (800-342-5354, press 3), which will direct you to a dispute-resolution specialist, or the Office of Workers' Compensation Ombudsman.
Your employer's insurer, not the state, usually decides first. If they deny or delay, the free help listed here can explain your options.
Checked against official sources: October 31, 2026.
Deadlines are strict. If you are near one, call the state agency or free help today.
If your claim is denied or delayed in Minnesota
- Who decides
Compensation judges at the Court of Administrative Hearings (CAH); DLI handles medical and rehabilitation disputes and free mediation; appeals go to the Workers' Compensation Court of Appeals
- First step
Talk with the claims adjuster and ask whether the insurer will reconsider. Call the DLI Workers' Compensation Help Desk (800-342-5354, press 3), which will direct you to a dispute-resolution specialist, or the Office of Workers' Compensation Ombudsman. DLI offers free voluntary mediation. To have a judge decide a denied claim, file an Employee's Claim Petition with the Court of Administrative Hearings.
- Deadline
There is no separate deadline to contest a denial; the claim petition must be filed within 3 years after the written report of injury was made to DLI, and no more than 6 years after the accident. If you receive a Notice of Intention to Discontinue benefits and disagree, request an administrative conference within 12 days.
- Medical disagreements
For disputes about medical treatment, a change of doctor or vocational rehabilitation, file a Medical Request or Rehabilitation Request with DLI (online in Work Comp Campus or by mail). A DLI mediator first tries to resolve it; if not, DLI holds an administrative conference and issues a Decision and Order, which can be appealed. If you are in a certified managed care plan, you must first use the plan's dispute process; the plan must respond within 30 days after you write to it.
- Appealing the decision
Workers' Compensation Court of Appeals, then the Minnesota Supreme Court.
- Contact the claims adjuster; then the DLI Help Desk or the Ombudsman for free help.
- Free mediation by a DLI mediator, if all parties agree; an agreement becomes a signed award.
- File an Employee's Claim Petition with the Court of Administrative Hearings and serve it on the employer and insurer.
- A compensation judge holds a settlement conference (within 180 days after the petition is filed) and, if the case does not settle, a hearing.
- Appeal the judge's decision to the Workers' Compensation Court of Appeals, then to the Minnesota Supreme Court.
Law: Minn. Stat. §§ 176.106, 176.151, 176.238, 176.291, 176.305
Source: dli.mn.gov
Sources
The official sources for Minnesota are listed on the Minnesota page.