Workers' comp claim denied in Washington: what to do next

Decisions on your claim come as a written 'Order and Notice'. If you disagree, send L&I a written protest (online through the Claim & Account Center or by mail) with your name and claim number on every page, within 60 days of receiving the decision.

Your employer's insurer, not the state, usually decides first. If they deny or delay, the free help listed here can explain your options.

Checked against official sources: October 31, 2026.

Deadlines are strict. If you are near one, call the state agency or free help today.

If your claim is denied or delayed in Washington

Who decides

L&I (reconsideration) and the Board of Industrial Insurance Appeals (BIIA); then superior court

First step

Decisions on your claim come as a written 'Order and Notice'. If you disagree, send L&I a written protest (online through the Claim & Account Center or by mail) with your name and claim number on every page, within 60 days of receiving the decision. You can get free help from Project HELP (1-800-255-9752) or, for self-insured claims, the Office of the Ombuds for Injured Workers of Self-Insured Employers (1-888-317-0493).

Form
Notice of Appeal to the Board of Industrial Insurance Appeals (online or paper)
Deadline

A written protest or appeal must be received within 60 days from the day you received the decision; otherwise the decision becomes final.

Medical disagreements

Medical decisions (for example, a denied treatment) are written orders you can protest to L&I or appeal to the Board within 60 days. L&I or the self-insured employer can send you to an independent medical exam (IME); you can comment on the exam with the IME Exam Comments Form.

Appealing the decision

Appeal the Board's decision to Washington State Superior Court.

  1. Protest the decision in writing to L&I within 60 days (15 days for decisions about vocational benefits). L&I then issues a new decision that changes, reverses or keeps the original one.
  2. If you still disagree, or instead of protesting, appeal to the Board of Industrial Insurance Appeals within 60 days of receiving the decision. You can file online, by mail or in person.
  3. The Board gives L&I a chance to reconsider. If L&I does not, the Board schedules a hearing before an industrial appeals judge and then issues a written decision.
  4. You can appeal the Board's decision to Washington State Superior Court.

Law: RCW 51.52.050, 51.52.060

Source: lni.wa.gov

Sources

The official sources for Washington are listed on the Washington page.