Workers' comp claim denied in Pennsylvania: what to do next
Contact your employer or its insurer first. You can call the Bureau's Claims Information Helpline (1-800-482-2383) with questions. If the claim is still denied, file a Claim Petition (LIBC-362) with the Office of Adjudication.
Your employer's insurer, not the state, usually decides first. If they deny or delay, the free help listed here can explain your options.
Checked against official sources: October 31, 2026.
Deadlines are strict. If you are near one, call the state agency or free help today.
If your claim is denied or delayed in Pennsylvania
- Who decides
Workers' Compensation Office of Adjudication (workers' compensation judges)
- First step
Contact your employer or its insurer first. You can call the Bureau's Claims Information Helpline (1-800-482-2383) with questions. If the claim is still denied, file a Claim Petition (LIBC-362) with the Office of Adjudication. You can also ask for an informal conference (LIBC-753) to try to resolve the issue.
- Deadline
A claim petition must be filed within 3 years after the injury (or within 3 years after the most recent compensation payment, if any was paid).
- Medical disagreements
Disputes over whether treatment is reasonable or necessary go through utilization review; a party who disagrees with the utilization review determination can file a Petition for Review of Utilization Review Determination (LIBC-603). Once you receive benefits, the insurer can ask you to see a doctor of its choice, and a judge can order you to attend.
- Appealing the decision
Workers' Compensation Appeal Board (within 20 days after the judge's decision is served), then Commonwealth Court.
- File a Claim Petition for Workers' Compensation (LIBC-362) through WCAIS or by mail. The case is assigned to a workers' compensation judge.
- The judge schedules mediation unless it would be futile. Mediation or a settlement conference can also happen later in the case.
- The judge holds hearings, receives evidence (including medical evidence) and issues a written decision.
- A party who disagrees can appeal to the Workers' Compensation Appeal Board within 20 days after the decision is served, and then to Commonwealth Court.
Law: 77 P.S. §§ 602 (Act § 315), 853 (Act § 423)
Source: pa.gov
Sources
The official sources for Pennsylvania are listed on the Pennsylvania page.