Workers' comp claim denied in Illinois: what to do next

Contact your employer or its insurer to find out why benefits are not being paid. If they still do not pay, file an Application for Adjustment of Claim with the Commission in CompFile.

Your employer's insurer, not the state, usually decides first. If they deny or delay, the free help listed here can explain your options.

Checked against official sources: October 31, 2026.

Deadlines are strict. If you are near one, call the state agency or free help today.

If your claim is denied or delayed in Illinois

Who decides

Illinois Workers' Compensation Commission: an arbitrator decides first; a panel of three commissioners reviews on appeal

First step

Contact your employer or its insurer to find out why benefits are not being paid. If they still do not pay, file an Application for Adjustment of Claim with the Commission in CompFile. The Commission assigns a case number and an arbitrator. Commission staff explain procedures but cannot give legal advice.

Form
Application for Adjustment of Claim (IC01), filed in CompFile
Deadline

There is no separate deadline to contest a denial: the Application for Adjustment of Claim must be filed within 3 years after the accident, or 2 years after the last payment of compensation, whichever is later. To appeal an arbitrator's decision, file a Petition for Review within 30 days after you receive the decision.

Medical disagreements

The employer may have you examined by a doctor of its choice and may use utilization review of your treatment; the arbitrator weighs this with all other evidence in deciding whether treatment was reasonably necessary. A denial after utilization review can be appealed, and the appeal must be reviewed by a physician when a physician recommended the care. If the employer uses its own doctor's exam instead of utilization review to question proposed treatment, that report must go to you and your treating provider within 90 days. You can refuse or limit involvement by employer-hired nurse case managers. If you believe your doctor's care is improper or inadequate, you can petition the Commission.

Appealing the decision

Petition for Review (IC11) to the Commission within 30 days after receiving the arbitrator's decision; the Commission's decision can be reviewed by the circuit court, then the Appellate Court and in some cases the Illinois Supreme Court. Decisions in cases of State of Illinois employees are final at the Commission.

  1. File an Application for Adjustment of Claim (IC01) in CompFile. A case number and arbitrator are assigned.
  2. The case is set on the arbitrator's status call every three months. Either side can ask for a trial at the status call; it is up to the parties to move the case forward.
  3. If you are off work and not receiving TTD or medical benefits, you can ask for a faster emergency hearing by petition under Section 19(b) or 19(b-1).
  4. The arbitrator holds a trial and issues a written decision within 60 days.
  5. Either side can appeal to the Commission (a panel of three commissioners) with a Petition for Review, then to the circuit court.

Law: 820 ILCS 305/8.7, 305/12, 305/19(a)-(f)

Source: iwcc.illinois.gov

Sources

The official sources for Illinois are listed on the Illinois page.